| [News] amiga.com up again | ANN.lu |
| Posted on 10-May-2000 06:57 GMT by Christian Kemp | 34 comments
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Many people wrote in to say that amiga.com is up again, after what seemed like taking the weekend off. When was the last time you saw a company website, or even a personal homepage, being down for two days?
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| amiga.com up again : Comment 22 of 34 | ANN.lu |
| Posted by John Shepard on 10-May-2000 22:00 GMT | In reply to Comment 2 (Christian Kemp):
I remember an early Dreamhost outage that was caused by an exploding video card! Took them 2 days to swap machines.
I forgave them back then, because I knew they were growing. A year and a half later they forgot how to administrate quotas, and their knowledgable tech staff had been replaced by patronizing cubicle drones, so we left after spending a week trying to explain to them what caused our outage.
Anyway, there's many ways for a site to go down, and many reasons for it not to come back to life immediately. It could be a lousy ISP who can't reach the guy who has the keys to the server room. It could be a blown part and there's no way to get a replacement until Tuesday. It could be a 'supply chain' problem, wherein the ISP is timely but they need something from someone else who isn't available till Monday, like a consultant for a particularly rare OS/hardware combination. It could be a technical problem that really does take 48 hours to fix. It could even be an evil ISP whose original contract only provides for 90% uptime and no support on weekends - the last company I worked for got suckered into such a contract by letting our idiot salespeople talk to their idiot salespeople. It could even be an idiot driving a backhoe up the road who didn't read those "call before you dig" signs and thus tore right through a buried T1 - and replacing such lines is usually the job of the phone company, and if they're anything like Ameritech it could take them weeks to figure out how to do the job. |
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