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[News] News from Alive MediasoftANN.lu
Posted on 02-Jun-2000 13:35 GMT by Christian Kemp145 comments
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After recent negative press reports on Alive Mediasoft, both here on the unmoderated section of ANN, as well as on amiga-news.de and Czech Amiga News, I was surprised to receive an email from Steven Flowers saying: Let me give you somthing real to right about Alive will close very soon Earlier on, he already sent an email, trying to explain the situation with Goal 2000, that you can read below. Now, what is your opinion? Is Alive good or bad? What are your experiences with them? Remember, this isn't a witch hunt, so please don't flame, just state the facts. Hello,

First of all I'm pretty pissed off. KDH whom I've never dealt with or heard of have taken it upon themselves to distribute emails concerning the game Goal 2000 and their subsequent decision to cease distributing our games becasue they can't get it to work correctly, and there is a crack on the front.

Firstly, we received this enquiry only yesterday and acted immediately with an explanation and details of how to run the game correctly. However, a two-hour turnround on our response was apparantly not good enough and they've felt the need to go public with this matter with ridiculous accusations of it not being Goal 2000, but in fact just the plain old original Goal.

Obviously this is not the case. The CD does contain Goal 2000 details are below. Anyone having problems can contact us for advice.

What concerns me most is that people involved in the Amiga market seem to have nothing better to do than sit around on the internet stirring up trouble wherever possible when they don't have a clue about the real situation.

This may be a part-time hobby to some people, and quite a few appear to take great pleasure in dragging this market lower than it already is by nit-picking and squabling about everything and anything they can get their hands on.

Well it's about time that people realised this is a serious business with peoples lives and homes on the line. It is not a game.

If anyone has concerns about a product, anyones, they should address it with the company in question first, then if they are still unhappy with the outcome and feel there is an injustice to the public then fair enough go public, but at least wait for an explanation....

So Goal or Goal 2000?

Did Goal have a cup competition? NO
Did Goal have an aggregate knock-out competition? NO
Did Goal have the British Premier League? NO
Did Goal have a practically inpenetrable goalkeeper? YES
Did Goal have 1999-2000 teams? NO

So, how can Goal 2000 possibly be Goal?

I don't know what relevance this is but people seem intrigued... Goal 2000 is not a brand new project. We've never claimed it to be. It is in fact an old game called Goal Championship Cup Edition which never got released. Alive obtained this, updated it to the latest leagues and released it as Goal 2000.

Yes, there is a crack on the front as this was the only version available at the time of release, as is the case nowadays with so many re-releases and the like.

August will see the release of a free update for all Goal 2000 owners providing them with all the new teams for next years league and will also eliminate the crack from the front-end.

Last but not least we have been contacted by our German distributer GTI concerning this. As our products go through many third parties to reach Europe, it took a long time for the news of KDH's dissatisfaction to reach us.

As it turns out we have now had response from GTI stating they are satisfied with the product and there is no question of the origin of the game. Although this matter is now resolved to everyones satisfaction, it would have been alot better if people would contact us directly and wait for a response before jumping on the band waggon to put everything up on newsgroups.

I'm sick of explaining myself to the whole Amiga community about things that don't concern them but some people feel a need to be arrogant so I must address them.

The customer who bought Goal 2000 from us and has had trouble running it has indeed emailed us a few days ago about this. However, he's only bothered to email Jennie who is now on maternity leave and only gets her mail a few times a week. Alive have several emails including a technical support one for these exact type of problems. There's also the phone, yet he's never bothered trying any of these. He's now had a response explaining where's he's going wrong, but yet again news of this "problem" is already circulating around the news groups. There's really no need for this is there?

Bottom line is, this kind of pettiness will stop the public buying Alive's games - result being no more Alive mediasoft....

Now KDH have stopped selling Alive's products, you all know where to come for Elite 3 now don't you? He! He! He!

ALIVE mediasoft
Steven Flowers
The Pulse Editor

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