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[Rant] A Word of Warning to BT Openworld usersANN.lu
Posted on 29-Aug-2003 19:59 GMT by Matt Parsons28 comments
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BT Openwold have terminated my Broadband service and demanded that I pay £270... Why? Because they made a mistake and now refuse to admit it... read on.... If you are planning to take your Amiga (or any other computer for that matter) to the information superhighway via the magic of BT's Openworld bradband service. Please take heed:

I have just recieved a letter telling me that due to my Phone line being registered toa new name, my Openworld contract has been breached, I now must pay the remaining value of the contract (nine months left = £270) and my service will be terminated in 2 days (seven days from the date of the letter, that seems to have taken 5 days to get to me :-?).

Given the fact that I have not changed the name of the Phone line holder, and that I am up to date with all my bills, I find this rather unfair.

Attmpts to talk with them by phone and by Email, have failed, with them refusing to accept that I have not changed the name of the Phone line holder...

My advice STAY AWAY FROM BT Openworld.

Note: I never had any problems with Telewest.

List of all comments to this article
Sorted by date, most recent at bottom
Comment 1Sam Smith29-Aug-2003 18:04 GMT
Comment 2smithy29-Aug-2003 18:18 GMT
Comment 3Matt Parsons29-Aug-2003 18:20 GMT
Comment 4Jeff Martin29-Aug-2003 18:32 GMT
Comment 5smithy29-Aug-2003 18:33 GMT
Comment 6corpse29-Aug-2003 18:42 GMT
Comment 7Amon_ReRegistered user29-Aug-2003 19:02 GMT
Comment 8Amon_ReRegistered user29-Aug-2003 19:02 GMT
Comment 93seas29-Aug-2003 19:44 GMT
Comment 10Ben29-Aug-2003 20:23 GMT
Comment 11Darrin29-Aug-2003 20:32 GMT
Comment 12Lando29-Aug-2003 21:33 GMT
Comment 13Anonymous30-Aug-2003 00:09 GMT
Comment 14Anonymous30-Aug-2003 05:08 GMT
Comment 15Raffaele30-Aug-2003 05:16 GMT
Comment 16Olegil30-Aug-2003 07:35 GMT
Comment 17hooligan/dcsRegistered user30-Aug-2003 07:42 GMT
Comment 18Andrew Korn30-Aug-2003 10:44 GMT
Comment 19Matt Parsons30-Aug-2003 16:13 GMT
Comment 20Ben30-Aug-2003 17:20 GMT
Comment 21NekoRegistered user30-Aug-2003 18:35 GMT
Comment 22Matt Parsons30-Aug-2003 18:41 GMT
Comment 23Leki31-Aug-2003 11:17 GMT
Comment 24Anonymous01-Sep-2003 06:31 GMT
Comment 25Anonymous01-Sep-2003 07:01 GMT
Comment 26Benjamin Jones01-Sep-2003 07:54 GMT
Comment 27Colin Wilson02-Sep-2003 12:28 GMT
Comment 28Matt Parsons03-Sep-2003 20:16 GMT
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