[Forum] Try only to realise the truth | ANN.lu |
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Try only to realise the truth : Comment 293 of 335 | ANN.lu |
Posted by Johan Rönnblom on 06-Jul-2004 20:06 GMT | In reply to Comment 292 (Sammy Nordström): It's not that simple for two reasons. First, the warranty may only be
valid for one year in some countries, in Sweden it's always two years
for electronics though. But even if it is two years, you have to
complain as soon as the fault appears. As in this case, the fault has
been there from the start, the seller could (and most likely would)
argue that since you didn't complain when you got the product, you've
lost your right.
The second reason is that the seller may want to claim either that the
fault is not vital (say, because you can disable DMA or caches) or
that you should have known that this fault existed before you bought
the product (as in this case, we're discussing this fault everywhere
repeatedly, after all).
For both of these reasons, you're not exactly better off having closed
your ears humming "lalala" when people tried to warn you. And in any
case - unlike you, I think there are people who would rather not have
to spend the money and energy to do a warranty claim. |
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