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[News] ZIP Drive declared incompatible with AmigaANN.lu
Posted on 19-May-2000 07:24 GMT by Christian Kemp44 comments
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Carl Butler contacted IOmega's tech support because his ZIP drive was suffering from the "Click of Death" syndrome, and he wanted it replaced (even at a cost). The customer support told him that because [he] was using this drive on an Amiga and its associated s/w [..] there is nothing [they] can do for [him] as the Amiga is most likely the cause of the problems [he is] experiencing. Another prime example of unqualified tech support, who are quick to blame anything non-standard even though the CoD syndrome is a known hardware defect in ZIPs, as admitted by IOmega.
ZIP Drive declared incompatible with Amiga : Comment 20 of 44ANN.lu
Posted by Anonymous on 18-May-2000 22:00 GMT
In reply to Comment 16 (Carl Butler):
Don't give up such easily! They just try every ways to brush you off. It doesn't count that this guy gone yet, the fact is a fact. Probably you don't need any sueing, if there is any department for customer's rights where you live. The case is that they sold you known to faulty product.
ZIP Drive declared incompatible with Amiga : Comment 21 of 44ANN.lu
Posted by Len Carsner on 18-May-2000 22:00 GMT
In reply to Comment 16 (Carl Butler):
I'd call them back and ask for a different tech. Most of those people answering
phones know very little about "C-O-D" except what they've been told in training class.
The Hellier statment was an admission of the sale of know defective products. They
will take care of it if you don't back down.
Knowledge of the statement, the class action AND the fact they have information on how
use their drives with an Amiga RIGHT ON THEIR SITE should be enough to convince any tech
that your machine could not have damaged the Zip.
ZIP Drive declared incompatible with Amiga : Comment 18 of 44ANN.lu
Posted by Michael Domoney on 18-May-2000 22:00 GMT
My external SCSI Zip suffered the click of death last May.
I contacted Iomega and was given this address to write to.
I sent them Drive Type, Drive Ser no, etc and they sent a
replacement (Factory Re-Furb) with packaging and postage
for my unservicable Drive, all free.
You can log on to Iomega's web page and report your defect,
which is what I did to start with.
For Europe write to
Iomega Netherlands
Taatsendjik
3528 BH Utrecht
Netherlands
rockape
ZIP Drive declared incompatible with Amiga : Comment 19 of 44ANN.lu
Posted by Michael Domoney on 18-May-2000 22:00 GMT
Follow up to my last.
For Iomega Support
http://www.iomega.com/support/index.html
Then follow links to whichever Country/Area you need help for.
Regards rockape
On a quiet day in Amiga Land
You can hear Windows crashing in the distance
ZIP Drive declared incompatible with Amiga : Comment 15 of 44ANN.lu
Posted by Christophe Decanini on 18-May-2000 22:00 GMT
I never trusted IOMEGA : they are the Microsoft of the removable media.
I heard about failure of JAZ 1Gb, 2Gb, zip ...
I always had syquest, nomai that can feet to all your needs without loosing compatibility (I have 135 Mb, 270 Mb, 540Mb, 750Mb cartridges).
Since IOMEGA killed syquest and nomai I bought a nice castelwood ORB drive that is kicking all IOMEGA products.
The media is cheaper (25$ for 2.2Gb), the drive is faster than 2Gb Jazz, and I never heard of orb drive failure.
Regards, Christophe Decabini.
ZIP Drive declared incompatible with Amiga : Comment 16 of 44ANN.lu
Posted by Carl Butler on 18-May-2000 22:00 GMT
In reply to Comment 12 (Len Carsner):
I mentioned the Click of Death announcement by IOMEGA's GM David Hellier and
suggested that they live up to his statement re: replacement "warranty or not".
This Dan "nolastname" tech just came back with... Oh, yeah ...He doesn't work
for us anymore!.. I knew then that this was a wasted case!
ZIP Drive declared incompatible with Amiga : Comment 17 of 44ANN.lu
Posted by Matthew on 18-May-2000 22:00 GMT
I work for PC World and I buy/exchange my so-called "PC" stuff for my
Amiga without any fuss. However when my colleagues serve customers
with Amigas they tell them out of ignorance that certain products do
not work on the Amiga, then I have to go and tell the customers
differently. I can see the point that has been raised because when
I'm not there, Amiga customers are given a lot of misinformation. Its
frustrating for the customer and for me as it makes the Amiga out to
be an inferior machine that cannot handle modern hardware such as Zip
Drives, Printers, Scanners etc. When a new product comes out I always
find the Amiga drivers for it on the net when customers want to buy
the product and in some cases I had to make a new mountlist for the
new Zip250 (incidently can be found at http://surf.to/swaug)
ZIP Drive declared incompatible with Amiga : Comment 14 of 44ANN.lu
Posted by Jofre Furtado on 18-May-2000 22:00 GMT
That is very true- the "click of death" is especially prominent in the internal models...
I have seen it in various old and new (G3) Power Macs and NT Toaster systems...
VERY common- Iomega is so full of shit
ZIP Drive declared incompatible with Amiga : Comment 13 of 44ANN.lu
Posted by Stephan Neise on 18-May-2000 22:00 GMT
In reply to Comment 9 (Torsten):
HAHAHAHAHA....
You are so right, Torsten! Years ago I started making up a standard PC
system, just so they would sell me the damn printer, harddisk, CD-ROM or
whatever I needed. Point is, I just wanna buy stuff or get it replaced when
there is problem with it, and NOT educate some ignorant idiot who's got no
clue about anything else but "Pentium", "MHz" and how to create "Shortcuts"
in Windows 95. "Hamma nit", that's hilarious... thanks for the good laugh.
BTW, the Computer Stupidities Page also has a tech support section:
http://www.rinkworks.com/stupid/cs_stuptech.shtml
ZIP Drive declared incompatible with Amiga : Comment 11 of 44ANN.lu
Posted by redrumloa on 18-May-2000 22:00 GMT
I rememer CUCUG's AWD had a link directly to a page IOmega's website that said it did not directly support the Amiga, but it did provide detailed information on how to use a ZIP/Jaz drive with an Amiga. Am I the only one who remembers this?
Jim
ZIP Drive declared incompatible with Amiga : Comment 12 of 44ANN.lu
Posted by Len Carsner on 18-May-2000 22:00 GMT
This is pure BULLSHIT! I speak from experience on this one.
1 - They kmow about "The Click OF Death". If you do not mention it, i.e. just say
'failure" then they chalk it up to non-warranty problems. If you want to see them
change their tune in a hurry, mention the class action lawsuit against them concerning
"sale of know defective products".
2 - When my drive went bad they offered a replacement at a nominal charge until in mentioned
the "C-O-D" website and the staement by one of their Ceo's who stated they "knew they had a
problem and would take steps to insure everyones satisfaction". Afterthat they practically
bent over backward to kiss my backside. I had a refurb unit within 3 days.
3 - When the replacement also went bad (less than 3 months later, same problem) the lady I talked to
said she couldn't do anything because she needed to run through a diagnostic over the phone but couldn't
since I did not have a PC. I then asked "So let me get this straight, before you can replace the defective
Zip drive that YOU sent me less than 90 days ago I need to go out, buy a PC, install this drive in it (it's an internal),
THEN you can tell me it's junk and you'll take care of it. She put me on hold, came back within a dfew seconds and said
"Okay, we can replace that for you". I had a new (not refurb) unit within 3 days.
4 - I'm not sure if it's still there, but at one time Iomega had instructions describing how to use a Zip or Jaz with an Amiga.
They even had an example of a mountlist for it, if memory serves correct. I know it was there because I still have the hardcopy
of it I printed out for our club use.
5 - The main thing is be firm, but don't be an A-Hole when you talk to them. Once you've got them pinned with the info on the
website they change there tune pretty quickly.
My drive has been working flawlessly since the second exchange, but there are a couple of things to be aware of. The "Click"
destroys the RDB of the disk maling it unreadable and unformatable. Do not reuse these disks when you get a new drive. Iomega
went so far as to replace my media (up to two disks - no questions). Evidently the "Click" actually bangs the disk, making a
wave-like impression on it. If you try to reuse the disk, it probably won't format and COULD ruin the new drive. If it does
format it willnot be reliable. The new drives have an insulator on the top as heat was supposed to be the culprit killing the
older drives. You can help the longevity by insuring plenty of air circulation, especially on intenal units.
You can get satisfaction. Arm yourself with the info on the website, be firm not violent, and you should get results.
ZIP Drive declared incompatible with Amiga : Comment 10 of 44ANN.lu
Posted by Cartman on 18-May-2000 22:00 GMT
Completely unacceptable. They can't possibly consider the warranty to be void, just because the drive is being used on an Amiga. They have no case here! He's absolutely entitled to have his Zip drive replaced, no doubt about that. I'd take legal action against them. The Amiga is a computer just like the PC and Mac, but the empty-headed moronic tech guys at Iomega just don't seem to have the brain-capacity to understand that.
ZIP Drive declared incompatible with Amiga : Comment 7 of 44ANN.lu
Posted by Spudley on 18-May-2000 22:00 GMT
In reply to Comment 2 (Seehund):
You're right - this is a bad direction to be heading.
Amiga might have trouble actually sueing IOmega (ironically similar names, I've always thought) over this though, unless someone recorded the conversation.
That said, if I have a hardware failure, I would 'neglect' to mention the fact that it was connected to an Amiga, if I could - there's too many dumb tech support people out there who just laugh and fob you off as soon as they get a hint of something they don't understand.
ZIP Drive declared incompatible with Amiga : Comment 8 of 44ANN.lu
Posted by Kelly Samel on 18-May-2000 22:00 GMT
It's sad to hear this, but it is probably just a tech person
that does not know anything about Amiga and thinks he can just
brush off an "annoying customer" by using a lame excuse. I have
used a zip drive on my Amiga for some time and haven't experienced
any problems, but Iomega should be responsible for drive defects.
Amiga users adopted the Zip drive when it was just getting
started and probably helped it's success somewhat so let's hope
Iomega will shape up when it comes to giving tech support about
systems they do not understand. I don't think tech support
should just make up things about a system instead of facing
the real problem. The problem is certainly not the Amiga's
compatibility with the drive. I think companies need to be
aware that not everyone is using wintel and they need to start
supporting the users of their products regardless of OS/hardware
the customer is using.
Well, that's my opinion anyway.
ZIP Drive declared incompatible with Amiga : Comment 9 of 44ANN.lu
Posted by Torsten on 18-May-2000 22:00 GMT
Never, never, never tell anyone about your Amiga, when you want to have support...
A few months ago, I was in a PC-Shop looking for a standard soundcard-to-cdrom-audio-cable, when the assistent asked about my type of soundcard and the computer. As he heard the word "Amiga" he shut his brain down und remained in "silent mode".
The only thing he said was: "Amiga hamma nit." (english: No Amiga-stuff.)
Idiots.
ZIP Drive declared incompatible with Amiga : Comment 3 of 44ANN.lu
Posted by Frederik on 18-May-2000 22:00 GMT
Well Iomega makes some good products, but I have never bught any Zip drives/components.
Because I don't trust Zip, only Jaz.
But that tech support sux, that guy should be sacked.
ZIP Drive declared incompatible with Amiga : Comment 4 of 44ANN.lu
Posted by Jaeson Koszarsky on 18-May-2000 22:00 GMT
Just call back and tell them that you have a PC and you need
your "click of death" drive replaced.
ZIP Drive declared incompatible with Amiga : Comment 5 of 44ANN.lu
Posted by weirdo on 18-May-2000 22:00 GMT
In reply to Comment 1 (Stephen):
check following url for more information about cod:
http://grc.com/codfaq1.htm
ZIP Drive declared incompatible with Amiga : Comment 6 of 44ANN.lu
Posted by John Chandler on 18-May-2000 22:00 GMT
While iomega, I believe, can refuse to honour a replacement because it was not used with officially approved and supported software, the Click of Death was/is a known hardware problem and not the fault of any software so they should replace it. I haven't heard of this problem in a long while as it had supposedly been fixed.
I'm particularly curious because I've heard from a couple of Amiga users that iomega's technical support, while not officially supporting the Amiga, at least know what the Amiga is and that people use it with their products. Maybe the Amigans at iomega have gone ;-(
John
ZIP Drive declared incompatible with Amiga : Comment 2 of 44ANN.lu
Posted by Seehund on 18-May-2000 22:00 GMT
That's more serious than the usual "tech support" igorance - that's something Amiga Inc probably could sue Iomega for saying. Blaming well known, documented, and even admitted problems with their own products on ANOTHER company! Sheesh...
ZIP Drive declared incompatible with Amiga : Comment 1 of 44ANN.lu
Posted by Stephen on 18-May-2000 22:00 GMT
"Click of Death" syndrome? Wassat?
I have a Zip drive; recently, it's been spinning down sooner than it should be, making a loud "click" noise in the process. Is this a "Click of Death"?
-Stephen (worried)
ZIP Drive declared incompatible with Amiga : Comment 24 of 44ANN.lu
Posted by John Chandler on 19-May-2000 22:00 GMT
In reply to Comment 23 (Irv):
It's interesting. I've used an external SCSI Zip-100 for the last, ooh almost 2.5 years and never had a single problem, it's been extremely useful and replaced floppies for everything. The Linux box beside me has an IDE Zip, which is also fine and we have pretty mucb all the machines in the office with Zip drives and again there's never been a single problem with them - ditto for the office Jaz drive. With the exception of the new laptop, I wouldn't buy a new machine without a Zip drive.
But the problem does exist and some people do seem to have to go through two or three faulty drives before they get a working one. Like I said I've not encountered this in daily life, though.
John
ZIP Drive declared incompatible with Amiga : Comment 25 of 44ANN.lu
Posted by bobbie sellers on 19-May-2000 22:00 GMT
In reply to Comment 23 (Irv):
The Click of Death started being noticed on the 100 MB ZIPs.
The cause has never been clarified to my knowledge and I have an ear
to the ground for that kind of information. You have been very
fortunate in your experience
bliss
--
bobbie sellers - (Back to Angband) (voice \/ line) *Team Amiga*
AWest (San Francisco's Amiga Users Group) Helpline 1-415-474-1164
bliss at global dot california dot com
ZIP Drive declared incompatible with Amiga : Comment 22 of 44ANN.lu
Posted by Moo on 19-May-2000 22:00 GMT
Does this CoD thing affect zip250 drives too? And is it possible to connect a parallel version of the 250 drive to an amiga?
ZIP Drive declared incompatible with Amiga : Comment 23 of 44ANN.lu
Posted by Irv on 19-May-2000 22:00 GMT
In reply to Comment 22 (Moo):
Interesting. I had not heard of this Zip problem, and ordered an external
SCSI 250 today from PC Connection. The sales person tried to sell me an
extended warranty "replacement, in case of failure" but I've had very good
luck with my current (2-3 year old) external Zip 100 drives.
Is the CoD problem on all Zips? Or only the 250s?
ZIP Drive declared incompatible with Amiga : Comment 33 of 44ANN.lu
Posted by Jeffrey Harris on 20-May-2000 22:00 GMT
I bought a SCSI Zip drive around 1996. After a while, I started experiencing problems with drive lockups
and loud clicking sounds. In some cases, my drive icons disappeared and unplugging and replugging the
power cable allowed the drive to continue working, but not always.
After hearing about COD on grc.com's website, I called Iomega Tech Support to request a drive replacement.
As did some of you, the tech wanted me to run diagnostics on a Windows machine, and would not do anything
without the diagnostic. I have heard the technical support people are contractors, and not Iomega
employees, so they have no real interest in upholding a promise made by (former?) senior management.
Since I received no assistance from tech support, they transferred me (actually, it was their suggestion,
not mine) to customer service, who has to authorize the replacement and issue the RMA number. After
several minutes of fruitless discussion with the representative, I asked to speak to a supervisor. I told
her I knew what COD was and that my drive had it, and I wanted it replaced, and after a few more minutes
of insistence about Iomega upholding its promises, they replaced my Zip drive (I have the feeling she was
tired of arguing with me!).
It took about a week to receive the new drive, but it has worked much better from the day it arrived;
there was a noticable improvement in its behavior from the moment I plugged it in.
If you are not receiving an assent to replace the drive from tech support or customer service, ask to
speak to a customer service supervisor. I think that will cut through your problems. And ask for a NEW
drive. I think I ended up with a remanufactured unit, but it works well, although I do notice it is
rather sensitive to static electricity. Rising from my chair sometimes generates a shock, and I
immediately notice my drive icons disappear. But I can live with that *grins*.
Be sure to have your drive serial numbe handy when you call, as they will ask for it when they authorize
replacement.
You might also want to run a program called "TIP" available on grc.com's website if you have access to a
zip drive on a Windows system. TIP will check a Zip disk, and correct any problems with the disk, and
give you information as to whether it has been irrevocably damaged by COD. TIP does not care how a disk
has been formatted, but be sure to check the righ option when the program starts so it does not try to
overwrite the file system with a Windows file system when it notices a foreign file system.
Good luck.
jeh
ZIP Drive declared incompatible with Amiga : Comment 32 of 44ANN.lu
Posted by Len Carsner on 20-May-2000 22:00 GMT
In reply to Comment 27 (Irv):
The "Click Of Death" is when you insert a disc and when it tries to read it you hear a rapid
"click-click-click". Then it will tell youthe disc is unreadable. Sometimes you can eject
and reinsert the disc and it will work, other times you have to power down to get it to read.
If your drive does this Stop while the disc is still readable and replace your drive. Further
use will damage the disc and all info will be lost.
It seems to be more prevalent on internal drives (like mine) but I have heard of it on the
external ones. Any drive manufactured in the last two years should be okay and none of the
Zip250 drives seem to have the problem.
ZIP Drive declared incompatible with Amiga : Comment 30 of 44ANN.lu
Posted by Kimme Utsi on 20-May-2000 22:00 GMT
Tell the tech support that you also experienced the cod problem on an scsi mac, as you have probably used ShapeShifter or Fusion.
ZIP Drive declared incompatible with Amiga : Comment 31 of 44ANN.lu
Posted by Anonymous on 20-May-2000 22:00 GMT
"My old Bernoulli never gave me a single problem"
From what I remember, the Bernoulli systems used a floating head system, where the heads floated on a cushion of a few molecules of air, enabling them to also ride over any "bumps" on the media - they were also very resistant to damage under extreme G-forces, and I seem to remember one experiment where a drive was thrown out of a moving vehicle, but still worked without any head clash or data loss afterwards (I think the experiment was carried out by the manufacturers).
I`m sure there`s going to be information on the web somewhere about them, but I think the system was ditched eventually partly due to the air-gap that made it so reliable - the data packing density was quite poor even compared to 5yr old HD technology.
ZIP Drive declared incompatible with Amiga : Comment 27 of 44ANN.lu
Posted by Irv on 20-May-2000 22:00 GMT
Okay, I can't stand it any longer. We have had 26 responses to the Zip CoD
situation, and nobody has responded to the very first response (number 1, above).
Is the answer: 1) yes; 2) no; or 3) maybe?
Just what is the Click of Death supposed to be? What should I be looking for?
My 250 external Zip arrived this morning (within 24 hours of my phone order) and
I will be trying it out on my A4K within the next couple of days. Should I offer
a prayer prior to setting it up?
Irv
ZIP Drive declared incompatible with Amiga : Comment 28 of 44ANN.lu
Posted by Dave Leeds on 20-May-2000 22:00 GMT
You actually got to speak to a human being? They must have changed their stinking VM system after getting flamed left and right on their website!
Where I work we had 2 Jaz drives fail within a month of each other-on Macs. They were even bought at different times.
I THINK they fixed the problem with later drives (supposedly only about 10% of Zips were affected). My old Bernoulli never gave me a single problem, but then that was more a commercial product.
BTW, removeable media HDs aren't intended as backup devices-merely as a way to save HD space or sneakernet large files. Handle them with great care, they aren't floppies. Don't transport the drive with a disk in it, either.
ZIP Drive declared incompatible with Amiga : Comment 29 of 44ANN.lu
Posted by Sam Dunham on 20-May-2000 22:00 GMT
Just for principles sake, I sent a strongly worded, yet professional email to Iomega about this. I've been using their products for several years now and was impressed with the manner in which they addressed the COD problem in the beginning. I'm in a position to reccommend (or not) their hardware to several companies in the area and asked that they rectify this situation.
ZIP Drive declared incompatible with Amiga : Comment 26 of 44ANN.lu
Posted by Mike Jacula on 20-May-2000 22:00 GMT
Hmm.. I just read the warranty on my ZIP and nowhere does it say using it on my Amiga will void the warranty.. :-/
ZIP Drive declared incompatible with Amiga : Comment 36 of 44ANN.lu
Posted by Amike on 21-May-2000 22:00 GMT
Maybe Iomega should take a look at their own friggin' website!!!
http://www.iomega.com/support/documents/2160.html
ZIP Drive declared incompatible with Amiga : Comment 37 of 44ANN.lu
Posted by Harald Fuchs on 21-May-2000 22:00 GMT
In reply to Comment 36 (Amike):
Yes, but on the other hand there is written, that they "can't guarantee technical support or warranty services" if you use your drive with an OS not officially supported by Iomega. I am no lawyer, but maybe that's enough to legally deny any support for Amiga users (though the COD thing is an system independent malfunction). Nevertheless, Iomegas behaviour is arrogant and not very user-friendly for sure.
ZIP Drive declared incompatible with Amiga : Comment 38 of 44ANN.lu
Posted by Amike on 21-May-2000 22:00 GMT
In reply to Comment 37 (Harald Fuchs):
Yeah, it mightbe enough to stop them supporting amiga users, even though they explain how to install it on the page which kind of implies that it works, but the COD is a well known problem, and didnt that guy from Iomega go on US TV and say that they would replace *any* drive suffering from the COD??
ZIP Drive declared incompatible with Amiga : Comment 39 of 44ANN.lu
Posted by redrumloa on 21-May-2000 22:00 GMT
Looks as if IOmega updated the Amiga information on their own site, look below:
http://www.iomega.com/support/documents/2160.html
Revision 001
07 March 2000
Document 2160
How do I install and format my Zip® SCSI drive on an Amiga® computer
At this time, Iomega does not support the use of its products with the Amiga computer. If you are using Iomega products with an operating system not supported by Iomega, Iomega can not guarantee technical support or warranty services for these products
I do not remember the part "cannot guarantee waranty services", is this new?
ZIP Drive declared incompatible with Amiga : Comment 40 of 44ANN.lu
Posted by Colin Wilson on 21-May-2000 22:00 GMT
I would have thought that the written warranty that came with the device in the first place would overrule a website that people may, or may not have access to for the "latest" information.
Depending on which country you are in, the UK also has a law where you can still sue the vendors (not the manufacturer!) even outside the warranty period, as it is classed as an inherent fault.
ZIP Drive declared incompatible with Amiga : Comment 34 of 44ANN.lu
Posted by Sam Dunham on 21-May-2000 22:00 GMT
In reply to Comment 27 (Irv):
The Click of Death issue should not be a problem on newer (a year or so) drives. Basically what happens is that the heads in the drive move out of alignment and contact the edge of the disk stripping away a section of the outer edge. When the disk spins around the next rotation, it catches the head on the notch created by the stripped away section pulling the heads away even further and causing an audible click (thus COD). This is the reason you should NEVER use a disk that's been in a click of death drive in another drive. It'll cause the good drive to pull the heads away from their moorings and make it a COD drive.
ZIP Drive declared incompatible with Amiga : Comment 35 of 44ANN.lu
Posted by Christophe Ochal on 21-May-2000 22:00 GMT
Personally, i've had no complaints with IOMega Belgium, i contacted them in the
past with a request for info on their zip-drives (technicall info), and they have been very kind, they even mailed me a whole bunch of stuff, including the
dev. book on their zips, with SCSI specs.
If i would have gotten such an awnser, i would contact that person's superior.
ZIP Drive declared incompatible with Amiga : Comment 41 of 44ANN.lu
Posted by Sjoerd de Vries on 22-May-2000 22:00 GMT
Last year I phoned Iomega about the click and said it was on the Amiga. The only ask on the phone to let them hear the click. So I set up the ZIP on the BlizzardSCSI and made it click. I phoned back IOmega and let them hear the sound, Ok they said it is the click we send you a new one. "how many disk are infected with this click?"I said about 8 and don't know about the other 7. "we will send you 10 new ZIP disks and if there are more disk defect then phone us again and we will send you a new one"
I recieved four days later the new zip drove with 10 disk and the only asked to send back the drive!
Now thats what I call service!
ZIP Drive declared incompatible with Amiga : Comment 42 of 44ANN.lu
Posted by stonecoldsober on 24-May-2000 22:00 GMT
You folks might want to check out http://grc.com/codfaq5.htm for David Hellier of Iomega's promise to fix all drives with this problem, in or out of warranty.
Go through all his Click Of Death links, they're quite educational.
ZIP Drive declared incompatible with Amiga : Comment 43 of 44ANN.lu
Posted by Stonecoldsober on 24-May-2000 22:00 GMT
In reply to Comment 42 (stonecoldsober):
BTW, there's 2 kinds of COD's - one where the heads get ripped off (the BAD one) and one where it's just trying to read the disks.
If you're afraid of ripping the heads off your disk drive, follow the instructions on the www.grc.com - COD FAQ page to check the physical disk in the disk case for damage.
FWIW, I've got 3 drives...one used, waiting to run TIP on it to see if it's safe, the other two are over a year old (close to two, I think) and still running fine with my Amiga. (They're 100meg ZIP's) I've even got a mountfile for it to recognize as a PC drive with CrossPC and have had zero problems with it. Must be luck of the draw.
ZIP Drive declared incompatible with Amiga : Comment 44 of 44ANN.lu
Posted by Metalloid on 26-May-2000 22:00 GMT
Typical hogwash, that comment by those techies. As usual we should never
try to ask for support at companies which employ such utterly stupid and
braindead people. Just mail on relevant mailing-lists (I-Amiga is a good
one) {I-AMIGA@LISTSERV.ACSU.BUFFALO.EDU list address and
LISTSERV@LISTSERV.ACSU.BUFFALO.EDU I'll include the listserv help to this
post...
--
Metalloid
--
From LISTSERV@LISTSERV.ACSU.BUFFALO.EDU Sat, 16 Aug 1997 20:44:29 -0400
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Sat, 16 Aug 1997 20:44:29
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normal phone line. If you accidentally make your FAX call someone's voice
line, the person receiving the call will be annoyed. If you do this
regularly, however, your victim will probably get seriously upset and
send you a nasty complaint. It is the same with mailing lists, with the
difference that you are calling hundreds or thousands of people at the
same time, so a lot more people get annoyed if you use the wrong number.
You may leave the list at any time by sending a "SIGNOFF I-AMIGA" command
to LISTSERV@LISTSERV.ACSU.BUFFALO.EDU. You can also tell LISTSERV how you
want it to confirm the receipt of messages you send to the list. If you
do not trust the system, send a "SET I-AMIGA REPRO" command and LISTSERV
will send you a copy of your own messages, so that you can see that the
message was distributed and did not get damaged on the way. After a while
you may find that this is getting annoying, especially if your mail
program does not tell you that the message is from you when it informs
you that new mail has arrived from I-AMIGA. If you send a "SET I-AMIGA
ACK NOREPRO" command, LISTSERV will mail you a short acknowledgement
instead, which will look different in your mailbox directory. With most
mail programs you will know immediately that this is an acknowledgement
you can read later. Finally, you can turn off acknowledgements completely
with "SET I-AMIGA NOACK NOREPRO".
Following instructions from the list owner, your subscription options
have been set to "MIME" rather than the usual LISTSERV defaults. For more
information about subscription options, send a "QUERY I-AMIGA" command to
LISTSERV@LISTSERV.ACSU.BUFFALO.EDU.
This list is available in digest form. If you wish to receive the
digested version of the postings, just issue a SET I-AMIGA DIGEST
command.
Please note that it is presently possible for anybody to determine that
you are signed up to the list through the use of the "REVIEW" command,
which returns the e-mail address and name of all the subscribers. If you
do not want your name to be visible, just issue a "SET I-AMIGA CONCEAL"
command.
More information on LISTSERV commands can be found in the LISTSERV
reference card, which you can retrieve by sending an "INFO REFCARD"
command to LISTSERV@LISTSERV.ACSU.BUFFALO.EDU.
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