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[News] ZIP Drive declared incompatible with AmigaANN.lu
Posted on 19-May-2000 07:24 GMT by Christian Kemp44 comments
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Carl Butler contacted IOmega's tech support because his ZIP drive was suffering from the "Click of Death" syndrome, and he wanted it replaced (even at a cost). The customer support told him that because [he] was using this drive on an Amiga and its associated s/w [..] there is nothing [they] can do for [him] as the Amiga is most likely the cause of the problems [he is] experiencing. Another prime example of unqualified tech support, who are quick to blame anything non-standard even though the CoD syndrome is a known hardware defect in ZIPs, as admitted by IOmega.
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